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Boost Your Brand’s Credibility with Customer Reviews

Gather genuine, impactful reviews to enhance your product’s reputation and grow your sales.

Handwritten postcard

The Power of Direct Mail in Gathering Reviews

Direct mail has a unique power to capture customer attention and inspire action in a way that feels personal and valued. For businesses that depend on trustworthy feedback to build credibility, direct mail offers an impactful way to ask for honest reviews and build social proof with minimal friction. Handwritten cards, custom QR codes, and carefully timed messages offer ways to gather feedback across industries, ensuring your customers’ voices are heard.

Personalized Connection

A handwritten or highly customized card fosters a genuine interaction, increasing the likelihood of a response.

Higher Engagement

Direct mail is often more effective than digital requests, especially with personalized or handwritten messaging.

Trusted Feedback

For platforms reliant on true customer testimonials, direct mail offers a personal and effective way to ask for meaningful feedback.

LettrLabs' Tools for Building Reviews & Social Proof

LettrLabs offers specific solutions designed to build authentic customer feedback across the platforms that matter to your brand. Whether you’re reaching out with thank-you cards post-purchase or encouraging reviews with a quick QR scan, our tools help you capture impactful reviews that support your growth goals.

Post-Purchase Follow-Up Cards

Thank customers after their purchase and encourage them to share their experience, leading them directly to review pages on e-commerce sites, product listings, or your website’s review section.



Example: Perfect for e-commerce companies using direct fulfillment to reach customers after a purchase.

Handwritten Appreciation Requests

Show customers they’re valued with a handwritten card expressing thanks and requesting a quick review. The personal touch stands out, especially for high-end products, services, or experiences.

Example: Ideal for businesses like supplement companies, where reviews can highlight product benefits and build trust.

QR Code Integration

Make it easy for customers to leave reviews by including a custom QR code on each card, leading directly to your product or service’s review page. The convenience of scanning and submitting feedback drives engagement.



Example: Works well for brands encouraging reviews on individual product pages or specific listings.

Real-World Applications of Direct Mail for Reviews

E-commerce & Retail

Send personalized postcards encouraging customers to review their recent purchase, leading them directly to your product or brand’s review section.

Consumer Products

Use handwritten thank-you cards to request reviews on key retail platforms, especially for products where social proof is essential.

Hospitality

Follow up with guests by mailing postcards thanking them for their stay and requesting feedback to maintain a positive reputation on review sites.

Healthcare & Wellness

Send personalized mailers to re-engage previous website visitors or patients who explored specific services but haven’t yet scheduled an appointment.

Start Building Reviews That Strengthen Your Brand’s Reputation

Free $30 Credit to start mailing Graphic