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Build Lasting Customer Loyalty and Win Back Past Clients with Direct Mail.

Stay connected with your customers through automated, meaningful direct mail  that enhance loyalty and encourage return visits.

Request a Free Sample
See How It Works
The image features a direct mail campaign emphasizing customer loyalty and win-back strategies. It displays a collection of beautifully designed cards, including "Thank You" and "Happy Birthday" themes, along with an opened envelope revealing a personalized handwritten note. Small icons, such as a gift box and a handshake, symbolize appreciation and strengthened relationships.

Level Up Your Loyalty &Win Back
‍with Direct Mail

Direct mail builds customer loyalty and reengages past clients with a personalized, memorable experience that outshines digital channels.

Memorable Touchpoints

Leverage direct mail to reconnect with high-value audiences, driving engagement when it matters most.

Event-Based Personalization

Build loyalty and win back customers with personalized milestone mailers, like birthdays, to reengage customers.

Re-Engage Customers

Direct mail offers a powerful way to win back lapsed customers and strengthen loyalty.

Automated Outreach

Automate mailers to reengage customers and boost loyalty with timely, action-based outreach.

Track Your Campaigns and Engagement

Transforming Loyalty & Win Back
with High-Impact Direct Mail Campaigns 


LettrLabs provides powerful tools to design, automate, and track mail campaigns, helping you build customer loyalty and win back past clients effortlessly.

Klaviyo Integration

Automate direct mail workflows triggered by customer actions to deliver timely, personalized mailers.

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The image showcases the integration between Klaviyo and LettrLabs. It features the Klaviyo logo connected by a "+" symbol to the LettrLabs logo, visually symbolizing the collaboration. The design elements include modern, clean shapes with dotted accents, giving it a professional and cohesive look. The visual layout emphasizes automation and connectivity, aligning with the theme of streamlining workflows for personalized customer engagement through direct mail.

Zapier Integration with CRM

Automate loyalty and win-back campaigns from a variety of sources with Zapier by triggering personalized mailers based on customer actions tracked in your CRM.

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The image visually represents the integration of Zapier with LettrLabs. It features the Zapier logo connected to the LettrLabs logo via a "+" symbol, emphasizing a seamless collaboration. The design uses clean, modular shapes with dotted accents to convey a modern and organized aesthetic. This visual effectively communicates the ability to automate workflows, such as CRM-triggered personalized mail campaigns, showcasing how these tools work together effortlessly.

Event-Based Automations

Effortlessly send personalized mailers on special occasions like birthdays, anniversaries, and holidays to win back & build loyalty with existing customers.

The image highlights event-based automation for personalized mailers. It features visuals of festive and occasion-themed cards, such as "Happy Holidays" and "Happy Birthday," alongside icons of a Christmas tree and a gift box. The design uses a clean and cheerful layout with soft colors and decorative elements like stars, emphasizing the emotional and celebratory connection that these automated mailers create. It effectively conveys the idea of strengthening relationships by acknowledging special moments.

‍Real-World Use Cases
‍for Loyalty & Win Back

E-commerce & Retail

Send personalized post-purchase mailers with exclusive discounts to drive repeat business and strengthen customer relationships.

The image showcases an e-commerce and retail-focused approach using direct mail. It prominently displays a Black Friday sale postcard featuring a high-heeled shoe with a 35% discount. A dotted arrow emphasizes action, drawing attention to the card. Below, a promotional bubble highlights a call to action, "Hurry back and check out with up to 20% off discount…" accompanied by a shopping cart icon. The visual effectively communicates urgency and the potential for driving repeat purchases through personalized offers and thank-you cards.

Healthcare & Wellness

Keep clients engaged with appointment reminders and personalized health tips.

The image focuses on healthcare and wellness, featuring a circular design framing a professional interaction between a doctor and a smiling patient. It highlights trust and care. Alongside, a sample mailer includes a healthcare-focused message, showcasing a promotional postcard that emphasizes appointment reminders and wellness engagement.

Non-Profits

Strengthen donor relationships with personalized outreach, including handwritten notes, impact updates, and meaningful engagement.

The image highlights nonprofit organizations, showcasing three diverse individuals holding donation boxes, emphasizing community involvement and generosity. A circular background in light blue creates a soft and welcoming tone. Adjacent to this, there are samples of thank-you postcards, one featuring a vibrant purple design with messaging focused on youth empowerment.

Home Services

Remind customers of seasonal maintenance services to foster repeat business and strengthen trust.

The image illustrates a home services theme with a central map highlighting a targeted service area in Los Angeles, surrounded by circular outlines in orange, symbolizing radius targeting. Complementing the map, there are smaller circular images of professionals performing various home services, such as roofing, HVAC maintenance, and plumbing repairs.
View  Loyalty and Win-Back Direct Mail Case Studies

Ready to Strengthen Customer Loyalty and Win Back Clients?

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Platform
Tools
Direct Mail Marketing ToolsDirect Mail Design ToolsAudience Identification ToolsAutomation & Workflow ToolsTracking & Analytics Tools
Features
Mover AutomationRadius MailRecipient SearchStorm Response AutomationLead Reveal
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