Business

How Handwritten Postcards Can Increase Client LTV and Reduce Your Acquisition Costs

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There's something about a handwritten postcard that just feels personal. Maybe it's the care taken in selecting the perfect card or writing a thoughtful message, but whatever it is, there's no doubt that post cards have a special appeal. And for businesses, that appeal can be translate into increased customer loyalty and reduced acquisition costs. Here's how you can use handwritten post cards to increase your Client LTV and grow your business.

Why Handwritten Postcards

When you send a handwritten postcard, it's sure to stand out in a stack of printed junk mail. In an age of digital communication, handwritten postcards are a rare and special treat. And that means your message is more likely to be read and your offer to be acted on. It's not rocket science. At LettrLabs we've mastered the art of creating robotically handwritten postcards written with a real pen! With over 60 handwriting styles to choose from your recipient will have no idea you didn't send it directly yourself.

Handwritten Postcard Average Cold Response Rates

From our testing our handwritten post cards deliver an average 3% to 5% conversion rate compared to .5% for your typical printed post cards. As a result you're getting 6x to 10x the conversions, which means a more effective marketing campaign.

Will My Product or Service Profitably work with Handwritten Postcards?

Depending on how much revenue your product or service generates the more it will make sense from a pure profitable campaign. However, even if your product might not have super high margins it may still make sense if you're working to aquire customers with consistent purchasing habits or higher long term value.

As a general rule of thumb most markets have a 2.5x ROAS goal for advertising, meaning that if they spend $100 on advertising they're looking for $250 of revenue. These goals are nearly impossible with paid ads these days, but not hard to reach with handwritten direct mail advertising. The key is looking what your average product or service revenue is. As a general rule of thumb products or services worth $75 or more are a great fit, the more expensive your product or service is the more profitable your campaign will become. If your product isn't this expensive its also important to look more towards your overall client LTV and look at cold outreach not purely was it profitable from the start, but more so as a client acquisition cost.

With 1,000 cards at a 4% conversion rate you'll net 40 new clients worth $2,600. At $1.20 per card (including postage) you'll net a 2.5 ROAS on your campaign off of the first purchase. Outside of this it's important to monitor how many of these clients become repeat clients again, which should further impact your long term marketing decisions. For products worth more it gets even better.

How Can I Utilize Handwritten Postcards?

There are numerous ways you can leverage handwritten post cards to scale your marketing, but here is a few ways we've found success.

Increase your Repeat Buyers

Every business must have their eye on the percentage of first time clients that turn into repeat business. If you're effectively brining people in the door, but struggle to keep them as a repeat client you're going to overspend on marketing and struggle to thrive as a business. Therefore, it's critical to find methods of improving your repeat business.

By Leveraging handwritten post cards higher conversion rates and lower cost per piece you can create ongoing campaigns with LettrLabs to target your first time customers. Offering a special time sensitive offer to get your first time customers back as repeat buyers is a great way to go about doing this.

Key Benefits

Increasing your clients LTV

Reduce marketing acquisition costs

increase order frequency by getting people to buy more often

Get Started with Handwritten Postcards Today

Post cards are an easy, cost-effective way to increase LTV and reduce acquisition costs. By personalizing the postcards and handwritten messages, you can create a connection with your clients that will encourage them to continue doing business with you. If you're interested in trying out postcards for your business, contact us today and request a free sample. We'd be happy to show you how effective they can be.


Questions & Answers

What is direct mail marketing and how can it benefit my business?

Direct mail marketing involves sending physical correspondence to potential customers. It's a powerful way to engage and build loyalty with your audience by offering a tangible experience that digital marketing often lacks.

How does direct mail advertising differ from digital marketing?

Direct mail advertising provides a personal touch with physical materials, making your message stand out in an increasingly digital world. It often achieves higher engagement rates due to its tactile nature.

What are the advantages of using direct mail postcards?

Direct mail postcards are cost-effective and easy to produce. They can deliver concise, impactful messages and are perfect for promoting events, special offers, or new products.

What types of direct mail services are available?

Services range from design and printing to mailing and tracking. Companies like LettrLabs also offer personalized options, such as handwritten notes.

How do I choose between different direct mail companies?

Consider factors like service offerings, cost, customer reviews, and case studies. Look for companies that provide advanced targeting and personalization options.

What are some effective direct mail campaigns?

Effective campaigns are those that are personalized, targeted, and integrated with digital strategies. They often include a clear call to action and are trackable.

How much does a typical direct mail campaign cost?

Costs vary based on design, volume, and mailing options. Personalized services might cost more but offer higher engagement and ROI.

Can you provide direct mail examples that show success?

Examples include loyalty programs, personalized thank you notes, and targeted promotions that have resulted in higher customer retention and engagement.

What direct mail solutions can enhance my marketing strategy?

Solutions like personalized notes, targeted lists, and integrated tracking can significantly boost response rates and ROI.

How can I compile effective direct mail lists?

Build lists based on customer data, purchase history, and demographics to ensure your mail reaches the right audience.

What should I know about direct mail printing?

Quality printing ensures that your message is clear and professional. Consider options like custom designs and durable materials to make your mail stand out.

How does direct mail automation improve efficiency?

Automation streamlines the process from design to delivery, saving time and reducing errors. It allows for scalable campaigns and consistent messaging.

How can I measure direct mail ROI?

Track metrics like response rate, conversion rate, and overall sales lift. Personalized mail often leads to higher ROI compared to generic campaigns.

What is targeted direct mail, and why is it important?

Targeted direct mail uses demographic and behavioral data to reach specific audience segments, enhancing relevance and engagement.

How can I create effective direct mail pieces?

Incorporate strong visuals, compelling messages, and a clear call to action. Personalization increases effectiveness by making recipients feel valued.

What are the benefits of personalized direct mail?

Personalized mail resonates more with recipients, fostering stronger connections and higher response rates.

How does direct mail compare to email marketing?

While email is cost-effective and quick, direct mail boasts higher engagement rates and leaves a lasting impression through its tangible nature.

What is bulk direct mail, and when should I use it?

Bulk mail is ideal for reaching large audiences at a lower cost per piece. It's useful for announcements, promotions, and newsletters.

How can I track the success of my direct mail campaigns?

Use unique promo codes, URLs, or QR codes to track responses and measure engagement with your mail pieces.

What does direct mail fulfillment involve?

Fulfillment covers everything from production to delivery, ensuring that your mail reaches the intended recipients on time.

How can LettrLabs enhance my direct mail marketing efforts?

LettrLabs offers personalized, handwritten notes that stand out, reinforcing your brand's commitment to quality and personal touch.

What makes direct mail postcards a good choice for advertising?

They’re concise, visually appealing, and effective for conveying messages quickly, making them ideal for promotions and event notifications.

Why should I integrate direct mail solutions into my strategy?

Integrating direct mail with digital channels can boost overall campaign effectiveness, providing a multi-channel approach that reaches customers both offline and online.

What are some direct mail ROI strategies?

Personalize content, target the right audience, and include clear CTAs. Measure success through customer feedback and tracking tools.

What are some direct mail ROI strategies?

Well-curated lists ensure that your message reaches an audience more likely to engage, increasing response rates and ROI.

What options are available for direct mail printing?

Options include different paper types, finishes, and custom designs. Choose based on your brand message and budget.

Can direct mail automation reduce costs?

Yes, automation reduces manual errors, speeds up processes, and allows for greater consistency, ultimately lowering overall costs.

How does targeted direct mail enhance engagement?

By focusing on specific audience segments, targeted mail increases relevance and likelihood of a positive response.

What are the key elements of effective direct mail pieces?

Eye-catching design, personalized messaging, and a clear call to action are crucial for driving engagement.

Why is personalized direct mail more effective?

It addresses the recipient by name and aligns with their interests, making the content more relevant and engaging.

How does direct mail marketing compare to online advertising?

Direct mail offers a physical presence and higher engagement, while online advertising provides broader reach and quick deployment.

What is the process of bulk direct mail distribution?

Bulk distribution involves producing a large number of mail pieces and sending them at once, often at discounted postal rates.

How can I incorporate direct mail tracking in my campaigns?

Use tools like QR codes and personalized URLs to monitor interactions and assess the effectiveness of your mailings.

What role does direct mail fulfillment play in marketing?

Fulfillment ensures that every step, from printing to delivery, is handled efficiently, maintaining the quality and timing of your campaigns.

How can handwritten direct mail notes impact customer perception?

They create a personal connection, showing customers they are valued, which can enhance loyalty and brand reputation.

What are some creative direct mail examples?

Examples include interactive mailers, personalized letters, and augmented reality postcards that engage recipients in unique ways.

How do direct mail solutions align with digital campaigns?

They complement digital efforts by providing a tangible element that reinforces online messages and encourages offline engagement.

What factors influence direct mail cost?

Factors include design complexity, volume, personalization level, and postage rates, among others.

How can direct mail lists be optimized?

Regularly update and segment lists to ensure they accurately reflect your target audience, enhancing campaign relevance.

What are the benefits of direct mail automation tools?

They streamline campaign processes, reduce manual errors, and allow for quick scaling and adaptation.

How does personalized direct mail drive higher ROI?

By speaking directly to individual recipients, personalized mail increases engagement and conversion rates, improving ROI.

What strategies increase direct mail marketing effectiveness?

Utilize data-driven targeting, compelling creative, and multi-channel integration to maximize impact.

How do I measure direct mail ROI effectively?

Track customer responses, sales conversions, and compare them against campaign costs to determine ROI.

What is the significance of personalized direct mail in brand communication?

It demonstrates attention to customer needs and preferences, strengthening brand relationships and trust.

How can bulk direct mail be managed efficiently?

Partner with fulfillment services that offer streamlined processes and cost-effective distribution options.

What are direct mail tracking best practices?

Implement clear tracking mechanisms like PURLs and QR codes, and analyze response data to refine future campaigns.

How does direct mail fulfillment ensure timely delivery?

By coordinating all aspects of production and distribution, fulfillment services ensure materials arrive on schedule.

What innovations exist in direct mail marketing?

Innovations include augmented reality, interactive content, and advanced personalization techniques that engage recipients.

How can direct mail be used to enhance customer engagement?

By crafting personalized, relevant content that resonates with recipients, direct mail can significantly boost engagement and loyalty.

What should I look for in a direct mail service provider?

Look for providers with a track record of success, offering comprehensive services, from design to fulfillment, and personalization capabilities.

Boost Your Response Rates With an Untapped Marketing Channel

Handwritten letters are a rarity, with the average American only receiving four per year - US Postal Service

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