Business

11 Surprising Ways to Grow Your Business with Handwritten Notes

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In an age of digital marketing, it can be easy to overlook the power of handwritten notes. But in reality, handwritten notes offer a unique opportunity to show your customers that you care and build lasting relationships with them. Here are 11 surprising ways that you can use handwritten notes to grow your business.

Enhance Customer Retention

Customer retention is key for businesses – after all, it's more cost-effective to keep existing customers than it is to bring on new ones. Sending out thank you cards or birthday cards is a great way to show your customers that you appreciate their loyalty and do not take them for granted. Even better if those cards contain personalized messages that show the customer how much their business means to you! WIth LettrLabs handwritten notes every card is written by pen, so your client won't know it didn't come from you directly!

Improve Reviews

As we all know by now, reviews are extremely important for businesses – they help build trust with potential customers and encourage others to buy from your company. Handwritten thank you cards after purchases can remind customers to leave a review online while also showing them your appreciation.

Stay Top Of Mind And Reduce The Time Between Orders

If someone enjoys working with your business, they’re more likely to come back again in the future. Sending handwritten notes can help keep your business top-of-mind between orders and make sure people don't forget about your company when they need something else in the future. It also serves as a reminder that the customer was valued during their last purchase and will be valued in any future purchases as well.

Find New Clients With Cold Outreach

Cold outreach isn't always easy, but it can be made simpler with handwritten notes! A note sent through the mail will stand out from other emails or calls from businesses trying to get in touch with potential clients - plus, it adds a personal touch that shows you really care about what these clients have to say.

Hyper-Targeted List Building Not Impacted By iOS 14

OS 14 has changed the way businesses use social media marketing , so if you're looking for another way to quickly build up an email list of potential customers , sending out handwritten postcards may be just what you need. It's not impacted by iOS 14 , so it's still one of the most effective ways of reaching out and connecting with new people who may be interested in what your business has to offer. We offer custom list building services to ensure you can target exactly the prospects you're looking to sell to.

Thank Clients For Their Business

Nothing says “thank you” like a heartfelt card written by hand ! This simple gesture goes a long way towards showing clients how much their business means to you , making them feel appreciated and valued. Plus , no matter what industry or niche you operate in , thanking clients for their business is always going to be appreciated!  

Build Lasting Relationships

Handwritten notes are a great way to start building relationships with potential or current customers. You can send thank-you cards after transactions or even just friendly messages letting people know that you're thinking about them. These small gestures will go a long way towards establishing positive relationships between yourself and those who support your business!  

Make Your Business Stand Out

We live in an age where digital marketing dominates - but that doesn't mean there isn't room for traditional marketing methods like sending out handwritten letters or postcards! This kind of direct mail stands out because it's unexpected - which makes it all the more memorable when someone receives one from your company.  

Show Your Customers That You Care

A big part of running any successful business is making sure that customers feel valued and respected. Sending out thoughtful handwritten notes shows customers that they matter and helps create positive associations with your brand. People love feeling like someone cares about them - especially when it comes from companies they patronize!  

Welcome New Customers

When someone chooses to do business with you, they should feel valued and appreciated right away – not like just another number on a spreadsheet. A thoughtful handwritten note welcoming new customers is a great way to make them feel special and show that you’re excited to have them onboard. This type of personalized touch will help build trust between you and your clients, which is essential for any successful business relationship.

Follow Up After Sales Calls

Following up after sales calls can be tricky – too soon, and it can seem pushy; too late, and it may seem like you don’t care enough about the potential client’s needs or concerns. A handwritten thank-you note sent shortly after the call is a great way to follow up without coming across as overly aggressive or uninterested. It also gives potential clients something tangible that they can keep in mind when making their decision about whether or not to do business with you.


Handwritten letters may seem outdated compared with digital marketing techniques, but don’t discount their effectiveness! There are many reasons why businesses should consider incorporating handwritten notes into their marketing strategy – from improving customer retention rates to finding new clients through cold outreach efforts. No matter what industry or niche you operate in, these 11 surprising ways will help grow your business faster than ever before! Contact us today to request a free sample.

Questions & Answers

What is direct mail marketing and how can it benefit my business?

Direct mail marketing involves sending physical correspondence to potential customers. It's a powerful way to engage and build loyalty with your audience by offering a tangible experience that digital marketing often lacks.

How does direct mail advertising differ from digital marketing?

Direct mail advertising provides a personal touch with physical materials, making your message stand out in an increasingly digital world. It often achieves higher engagement rates due to its tactile nature.

What are the advantages of using direct mail postcards?

Direct mail postcards are cost-effective and easy to produce. They can deliver concise, impactful messages and are perfect for promoting events, special offers, or new products.

What types of direct mail services are available?

Services range from design and printing to mailing and tracking. Companies like LettrLabs also offer personalized options, such as handwritten notes.

How do I choose between different direct mail companies?

Consider factors like service offerings, cost, customer reviews, and case studies. Look for companies that provide advanced targeting and personalization options.

What are some effective direct mail campaigns?

Effective campaigns are those that are personalized, targeted, and integrated with digital strategies. They often include a clear call to action and are trackable.

How much does a typical direct mail campaign cost?

Costs vary based on design, volume, and mailing options. Personalized services might cost more but offer higher engagement and ROI.

Can you provide direct mail examples that show success?

Examples include loyalty programs, personalized thank you notes, and targeted promotions that have resulted in higher customer retention and engagement.

What direct mail solutions can enhance my marketing strategy?

Solutions like personalized notes, targeted lists, and integrated tracking can significantly boost response rates and ROI.

How can I compile effective direct mail lists?

Build lists based on customer data, purchase history, and demographics to ensure your mail reaches the right audience.

What should I know about direct mail printing?

Quality printing ensures that your message is clear and professional. Consider options like custom designs and durable materials to make your mail stand out.

How does direct mail automation improve efficiency?

Automation streamlines the process from design to delivery, saving time and reducing errors. It allows for scalable campaigns and consistent messaging.

How can I measure direct mail ROI?

Track metrics like response rate, conversion rate, and overall sales lift. Personalized mail often leads to higher ROI compared to generic campaigns.

What is targeted direct mail, and why is it important?

Targeted direct mail uses demographic and behavioral data to reach specific audience segments, enhancing relevance and engagement.

How can I create effective direct mail pieces?

Incorporate strong visuals, compelling messages, and a clear call to action. Personalization increases effectiveness by making recipients feel valued.

What are the benefits of personalized direct mail?

Personalized mail resonates more with recipients, fostering stronger connections and higher response rates.

How does direct mail compare to email marketing?

While email is cost-effective and quick, direct mail boasts higher engagement rates and leaves a lasting impression through its tangible nature.

What is bulk direct mail, and when should I use it?

Bulk mail is ideal for reaching large audiences at a lower cost per piece. It's useful for announcements, promotions, and newsletters.

How can I track the success of my direct mail campaigns?

Use unique promo codes, URLs, or QR codes to track responses and measure engagement with your mail pieces.

What does direct mail fulfillment involve?

Fulfillment covers everything from production to delivery, ensuring that your mail reaches the intended recipients on time.

How can LettrLabs enhance my direct mail marketing efforts?

LettrLabs offers personalized, handwritten notes that stand out, reinforcing your brand's commitment to quality and personal touch.

What makes direct mail postcards a good choice for advertising?

They’re concise, visually appealing, and effective for conveying messages quickly, making them ideal for promotions and event notifications.

Why should I integrate direct mail solutions into my strategy?

Integrating direct mail with digital channels can boost overall campaign effectiveness, providing a multi-channel approach that reaches customers both offline and online.

What are some direct mail ROI strategies?

Personalize content, target the right audience, and include clear CTAs. Measure success through customer feedback and tracking tools.

What are some direct mail ROI strategies?

Well-curated lists ensure that your message reaches an audience more likely to engage, increasing response rates and ROI.

What options are available for direct mail printing?

Options include different paper types, finishes, and custom designs. Choose based on your brand message and budget.

Can direct mail automation reduce costs?

Yes, automation reduces manual errors, speeds up processes, and allows for greater consistency, ultimately lowering overall costs.

How does targeted direct mail enhance engagement?

By focusing on specific audience segments, targeted mail increases relevance and likelihood of a positive response.

What are the key elements of effective direct mail pieces?

Eye-catching design, personalized messaging, and a clear call to action are crucial for driving engagement.

Why is personalized direct mail more effective?

It addresses the recipient by name and aligns with their interests, making the content more relevant and engaging.

How does direct mail marketing compare to online advertising?

Direct mail offers a physical presence and higher engagement, while online advertising provides broader reach and quick deployment.

What is the process of bulk direct mail distribution?

Bulk distribution involves producing a large number of mail pieces and sending them at once, often at discounted postal rates.

How can I incorporate direct mail tracking in my campaigns?

Use tools like QR codes and personalized URLs to monitor interactions and assess the effectiveness of your mailings.

What role does direct mail fulfillment play in marketing?

Fulfillment ensures that every step, from printing to delivery, is handled efficiently, maintaining the quality and timing of your campaigns.

How can handwritten direct mail notes impact customer perception?

They create a personal connection, showing customers they are valued, which can enhance loyalty and brand reputation.

What are some creative direct mail examples?

Examples include interactive mailers, personalized letters, and augmented reality postcards that engage recipients in unique ways.

How do direct mail solutions align with digital campaigns?

They complement digital efforts by providing a tangible element that reinforces online messages and encourages offline engagement.

What factors influence direct mail cost?

Factors include design complexity, volume, personalization level, and postage rates, among others.

How can direct mail lists be optimized?

Regularly update and segment lists to ensure they accurately reflect your target audience, enhancing campaign relevance.

What are the benefits of direct mail automation tools?

They streamline campaign processes, reduce manual errors, and allow for quick scaling and adaptation.

How does personalized direct mail drive higher ROI?

By speaking directly to individual recipients, personalized mail increases engagement and conversion rates, improving ROI.

What strategies increase direct mail marketing effectiveness?

Utilize data-driven targeting, compelling creative, and multi-channel integration to maximize impact.

How do I measure direct mail ROI effectively?

Track customer responses, sales conversions, and compare them against campaign costs to determine ROI.

What is the significance of personalized direct mail in brand communication?

It demonstrates attention to customer needs and preferences, strengthening brand relationships and trust.

How can bulk direct mail be managed efficiently?

Partner with fulfillment services that offer streamlined processes and cost-effective distribution options.

What are direct mail tracking best practices?

Implement clear tracking mechanisms like PURLs and QR codes, and analyze response data to refine future campaigns.

How does direct mail fulfillment ensure timely delivery?

By coordinating all aspects of production and distribution, fulfillment services ensure materials arrive on schedule.

What innovations exist in direct mail marketing?

Innovations include augmented reality, interactive content, and advanced personalization techniques that engage recipients.

How can direct mail be used to enhance customer engagement?

By crafting personalized, relevant content that resonates with recipients, direct mail can significantly boost engagement and loyalty.

What should I look for in a direct mail service provider?

Look for providers with a track record of success, offering comprehensive services, from design to fulfillment, and personalization capabilities.

Boost Your Response Rates With an Untapped Marketing Channel

Handwritten letters are a rarity, with the average American only receiving four per year - US Postal Service

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