51 Ways Say Thank You For Your Order and Reward Your Customers Leading to an Increase In Client LTV
One of the most important ways to show your customers that you appreciate their business is by saying "thank you." A simple "thank you for your order" can go a long way towards making your customers feel valued. But why stop there? There are plenty of other ways you can thank your customers and show them how much you appreciate their business. Here are 51 ideas to get you started to grow your relationship with your clients and increase their lifetime value.
1. Thank them with a handwritten thank you note
In today's fast-paced, digital world it's easy to get lost in the shuffle and for your customers to feel like just another number. But what if there was a way to make each and every one of your customers feel valued and appreciated? A way to show them that their business is truly important to you? There is, and it's as easy as sending a handwritten thank you card.
Here at LettrLabs, we specialize in helping businesses automate their handwritten cards so that each and every client receives a personalized message of thanks after completing a purchase. But why stop there? With our wide array of products, you can also send handwritten birthday cards, holiday cards, or even custom messages any time of year. Keep reading to learn more about the power of a handwritten thank you card and how LettrLabs can help you make a lasting impact with your customers.
The Power of a Handwritten Thank You Card
A handwritten thank you card is the perfect way to show your customers that their business is important to you. It's a personal touch that shows you care and that you're willing to take the time to sit down and write out a message just for them. Studies have shown that handwritten notes are not only more memorable than digital messages, but they also make recipients feel valued and appreciated. In fact, one study found that people who received handwritten notes were significantly more likely than those who received digital notes to rate the sender as thoughtful and caring.
Not only are handwritten notes more memorable and appreciated, but they also have a greater impact on customer loyalty. In one study, researchers found that when participants received a handwritten note from a service provider they perceived the provider as more trustworthy and had a higher satisfaction rating with the service they received. The same study found that participants who received a handwritten note were also more likely than those who received a digital note to say they would continue doing business with the company and would recommend them to others.
The bottom line is this: if you want to make a lasting impression with your customers, send them a handwritten thank you card. They'll remember your thoughtfulness long after the sale is over and they'll be more likely to continue doing business with you in the future.
To learn more about our products or to place an order, contact us today or visit our website. We can't wait to help you make a lasting impact with your customers!
2. Thank them for their business
Thanking your customers for doing business with you is a great way to show your appreciation. You can thanking them in a number of ways, including through email, social media, or on your website.
3. Give a coupon or discount
Another great way to thank your customers is by giving them a coupon or discount. This can be especially helpful if you run a retail store.
4. Provide free shipping
If you run an online store, free shipping is always a great way to say thanks to your customers. It's a great way to show that you appreciate their business.
5. Thank them with a special offer
If you want to go above and beyond, consider sending your customers a special offer. This could be anything from a discount on their next purchase to free shipping on orders over a certain amount.
6. Thank them with personalized service
Personalized service is a great way to show your appreciation for your customers. Whether you have your team follow up on orders, provide customer support, or just try to get to know them better, personalized service can go a long way towards building loyalty with your customers.
7. Thank them by giving back to their community
Another great way to say thanks to your customers is by donating money or resources to their community. For example, if you run a nonprofit, you could donate part of the proceeds from your sales back into the community. Or if you're in business for yourself, you could do something like sponsor a local charity event for underprivileged children.
8. Thank them with free or discounted products or services
If you run an online store, consider giving your customers free or discounted products or services. For example, if they order $50 worth of merchandise, you might offer them a free ebook or an online course that complements your product line. This can help turn one-time customers into repeat customers.
9. Thank them with a handwritten thank you card
If you want to take your thanks a step further, send your customers a handwritten thank you card. This personal touch can help them feel appreciated and valued. Plus, it's a nice way to show your gratitude for their business.
10. Thank them by sharing your expertise with them
If you run a blog or some other type of online resource, consider sharing your knowledge with your customers by writing an article about something that relates to their industry. You might include a discount code in the article as a way of saying thanks.
11. Thank them by sending your customers relevant articles and resources
Another great way to say thank you is by sending your customers relevant articles, case studies, reports, or other resources that relate to their business. This can help strengthen the relationship between you and your customers, and it can also provide value to their business.
12. Thank them by giving customers a sneak peek of new products or services
If you run an online store, consider giving your customers a sneak peek of upcoming products or services. This can help increase hype around your product line and make your customers feel valued.
13. Thank them with exclusive access to new products
Another great way to say thanks is by giving your customers exclusive access to new products. This can help you create a feeling of exclusivity and value with your customers, which will make them feel more valued.
14. Thank them by letting customers into the inner workings of your business
If you run an online store, consider giving your customers a behind-the-scenes look at how your business works. This can be anything from sharing photos of how your products are produced to letting customers in on the details of upcoming projects. This is a great way to make your customers feel like they're part of the process and that you value their business.
15. Thank them by showing off any awards or accolades you've received
If you've received any awards or accolades for your business, consider sending a thank you message to your customers that shows them off. This can help strengthen the relationship between you and your customers and make them feel important.
16. Thank them by providing relevant industry news updates
If your business shares information through a blog or some other type of online resource, consider sharing relevant industry news updates with your customers. This can help keep them informed and make them feel like valued members of the community.
16. Thank them with free shipping on all orders
If you run an online store, consider offering free shipping on all purchases, regardless of how much the customer spends. This can help reduce the friction that many people experience when it comes to buying online, and it will make your customers feel appreciated and valued.
17. Thank them with free samples of a new product line
Another great way to say thanks is by sending samples of a new product line you're launching. For example, if you run an online store and you're releasing a new line of yoga mats, you might send your customers free samples to try out.
18. Thank them by adding customer testimonials to your website or sales pages
If you have a lot of positive feedback from your customers, consider adding testimonials to the pages on your website or blog that relate to your products or services. This can help provide social proof for your offerings, which can make your customers feel more confident about their purchase.
19. Thank them with exclusive first access to new product launches
Another great way to say thanks is by giving your customers exclusive first access to new product launches. This can encourage repeat purchases as well as excitement around any products that are being released in the future. It can also show that you value their patronage!
20. Thank them by giving customers a discount on their next order
If your business operates on a subscription-based model, you can also consider thanking customers by giving them a discount on their next order. This can be anything from a small discount to a free upgrade. Just make sure that the offer is valuable enough for customers to actually take you up on it!
21. Thank them with priority support and personalized help from your team
If your business has a customer service team, make sure that you're providing them with support and personalized help for customers who are purchasing products or services from you. This can make customers feel like they're receiving the VIP treatment, and it will encourage them to buy from you again in the future.
22. Thank them by displaying photos of happy customers using your product
If you have any photos of happy customers using your product, consider adding those to your website or sales pages. The more visual this is the better. This will help remind customers about the value of your product and also encourage future purchases!
23. Thank them with a free gift or premium item included in the order package
If you run an online store, consider including a free gift or premium item in the order package (like free samples!) This can help to encourage future purchases as well as make your customers feel valued and appreciated for their patronage. In fact, it will show that you value their business too!
24. Thank them by offering exclusive discounts on specific items while they're still on sale
Another great way to say thanks is by offering exclusive discounts on specific items while they're still on sale. This can help you increase sales over the long term and also provide meaningful discounts for your customers. Just make sure that the items you're discounting are popular among your customer base!
25. Thank them by taking a behind-the-scenes look at your product development process
If you run an online store, consider taking a behind-the-scenes look at your product development process and sharing it with your customers. This can help increase awareness about how great your products are and build trust with new customers - all while showing that you appreciate their patronage!
26. Thank them by giving out gift cards for future purchases (e.g. a $5 voucher for each purchase over $100)
Another great way to say thanks is by giving out gift cards for future purchases. This can help encourage repeat business and also give customers a meaningful incentive to keep buying from you over the long term. Just make sure that your gift cards are actually valuable and will motivate your customers to spend more!
27. Thank them with free shipping on all orders or on larger orders
If your business offers free shipping, consider offering it on all orders or on larger orders. This can help encourage customers to spend more and also show that you value their business. Just make sure that the free shipping is actually valuable and will encourage customers to complete a purchase!
28. Thank them with a free customer appreciation event or party (e.g. free cocktails at a local bar)
Another great way to say thanks is by hosting a customer appreciation event or party. This can help increase repeat patronage and show your customers that you value their patronage - all while building your following and brand! In fact, it will show that you value their business too! For example, if you own an online store that sells organic cosmetics, why not host a healthy skin workshop? You could also put on a cocktail night at an upscale neighbourhood bar or fancy restaurant as part of the festivities. The possibilities are endless! Just make sure to invite everyone who has made purchases from your store in the past - even if it has been a while since their last purchase! A good idea could be to create a private Facebook event with the details for your customers.
29. Thank them by offering exclusive discounts on specific products (e.g 20% off new arrivals)
Another great way to say thanks is by offering exclusive discounts on specific products. This can help encourage repeat business and show your customers that you value their patronage. Just make sure that the offers are valuable and will actually motivate your customers to spend money!
30. Thank them by offering exposure for them (e.g a shout out on social media)
Consider offering exposure for your repeat customers - especially those who refer new ones to your business. This can help increase word-of-mouth advertising as well as provide positive exposure for similar products in the future (as these will be associated with happy customers!). In fact, it will show that you value their business too! For example, if you own an online store that sells organic cosmetics, why not give shout outs to the best reviews of your new face cream? You could also highlight everyday heroes who shop at your store (e.g. a local mom who takes care of her autistic son). This can help promote both you and your customers' products! A good idea could be to give a shoutout on social media (e.g. a Facebook post that says 'We appreciate everyone's repeat patronage! Thank you for shopping with us'). You could even host an Instagram photo challenge or contest asking people to share photos of their favourite purchases from your store - including the product name and price! Need some inspiration? Check out these 6 photo caption ideas: 1) Tell them why they should check it out 2) Outline its best features 3) Include the hashtags 4) Give it credit by tagging the brand/product owner 5) Show how it can be used (e.g. in a cooking video or photo) 6) Include the price
31. Thank them with discount code exclusives (e.g 10% off your entire order when you sign up for our newsletter)
Offering exclusive discounts on specific products as a thank you to your customers (e.g 50% off on clearance items). This can help increase repeat purchases and encourage spending on upcoming sales and promotions! In fact, it will show that you value their business too! For example, if you own an online store that sells organic cosmetics, why not give out free shipping to all first-time subscribers of your newsletter? You could also offer 10% off your entire order when you sign up for our newsletter. This can help encourage spending and show your customers that you appreciate their patronage!
32. Thank them by offering free shipping on a future order (e.g spend over $20 to get free shipping)
Offering free shipping on a future order as a thank you to your customers (e.g spend over $100 to get free shipping). This can help increase repeat purchases and encourage spending on upcoming sales and promotions! In fact, it will show that you value their business too! For example, if you own an online store that sells organic cosmetics, why not host a customer appreciation day? You could give away free shipping to all orders for that day, along with a 10% discount on additional purchases! You could also offer free shipping on a future order as a thank you to your customers. This can help encourage spending and show your customers that you appreciate their patronage!
33. Thank them by offering a bonus gift (e.g 2x the amount of products they ordered)
Giving bonus gifts - such as double the amount of products they ordered (e.g if someone spends $50 or more, give them two bottles of face cream instead of one)! This can help increase repeat purchases and encourage spending on upcoming sales and promotions! In fact, it will show that you value their business too! For example, if you own an online store that sells organic cosmetics, why not promote a sale on your special facial masks? You could give away a free mask when someone makes a purchase (e.g one extra mask for every five face creams they buy). You could also give twice the amount of products they ordered as a thank you to your customers. This can help encourage spending and show your customers that you appreciate their patronage!
34. Thank them by offering gift packaging (e.g beautifully packaged birthday candles)
Gift wrapping with each order as a thank you to your customers (e.g beautifully packaged birthday candles)! This can help increase repeat purchases and encourage spending on upcoming sales and promotions! In fact, it will show that you value their business too! For example, if you own an online store that sells organic cosmetics, why not offer a gift wrap option? You could give customers the option of wrapping each order in colorfully designed tissue paper. If they do this, you could also throw in a free sample product! You could also offer gift packaging as a thank you to your customers. This can help encourage spending and show your customers that you appreciate their patronage!
35. Thank them by including a free item with every purchase (e.g watch)
Giving away small gifts for purchases over $100 as a thank you to your customers (e.g watch)! This can help increase repeat purchases and encourage spending on upcoming sales and promotions! In fact, it will show that you value their business too! For example, if you own an online store that sells organic cosmetics, why not run a promotion for your existing customers? You could offer a candle to all customers who spend at least $50 as part of their order. If they do this, you could also throw in a free sample product! You could also include a free item with every purchase as a thank you to your customers. This can help encourage spending and show your customers that you appreciate their patronage!
36. Thank them by giving them extra points for loyalty (e.g 500 loyalty points for all new members)
Implementing a loyalty points system for your customers to thank them for their patronage. You could give extra points for new members (e.g 500 loyalty points for all new members). This can help increase repeat purchases and encourage spending on upcoming sales and promotions! In fact, it will show that you value their business too! For example, if you own an online store that sells organic cosmetics, why not develop a membership program? You could offer free shipping with any purchase over $100 or offer double reward points (e.g 1 point per dollar spent) on every purchase as part of the program! You could also give extra points for new members as a way of thanking them. This can help encourage spending and show your customers that you appreciate their patronage!
37. Thank them by extending the return policy (e.g 14 days to 30 days)
Consider expanding your returns policy as a way of thanking customers for their loyalty. You could extend the return window from 14 days to 30 days or add free returns on all purchases over $100 as a thank you (e.g longer return period and 14 day free returns). This can help increase repeat purchases and encourage spending on upcoming sales and promotions! In fact, it will show that you value their business too! For example, if you own an online store that sells organic cosmetics, why not offer a hassle-free returns policy? You could provide customers with a money back guarantee or a free gift as part of your returns policy. You could also expand the return window as a thank you to your customers. This can help encourage spending and show your customers that you appreciate their patronage!
38. Thank them by sending them coupons (e.g 20% off coupon)
Sending out regular coupons to all existing customers as a way of thanking them for their business (e.g 20% off coupon). This can help increase repeat purchases and encourage spending on upcoming sales and promotions! In fact, it will show that you value their business too! For example, if you own an online store that sells organic cosmetics, why not regularly send out exclusive offers to all existing customers? These offers could be in the form of coupons that offer double reward points or special one-time sales to customers. You could also send out coupons as a thank you to your customers, especially new ones. This can help encourage spending and show your customers that you appreciate their patronage!
39. Thank them by adding something extra (e.g 3 extra samples with purchase)
Sending all purchases something extra when possible as a way of thanking your customers for their business (e.g 3 sample customer products with purchase over $50). This can help increase repeat purchases and encourage spending on upcoming sales and promotions! In fact, it will show that you value their business too! For example, if you own an online store that sells organic cosmetics, why not add something extra to all purchases? This could be in the form of a free gift or sample products. You could also send out an extra item as a thank you for customers who place large orders (e.g 3 extra samples with purchase over $50). This can help encourage spending and show your customers that you appreciate their patronage!
40. Thank them by giving them early access to sales (on their birthday)
Granting existing customers early access to sales on special occasions such as birthdays (e.g on your customer's birthday they will receive 24 hours advance notice before any sale). This can help increase repeat purchases and encourage spending on upcoming sales and promotions! In fact, it will show that you value their business too! For example, if you own an online store that sells organic cosmetics, why not give existing customers early access to special sales? You could offer 24 hours notice before any sale or a special one-time discount as a thank you. This can help encourage spending and show your customers that you appreciate their patronage!
41. Thank them by giving them advance notice of new products (e.g every Monday)
Sending out email newsletters every week with details about new products that are coming in the future (e.g new skin care line launching next month). This can help increase repeat purchases and encourage spending on upcoming sales and promotions! In fact, it will show that you value their business too! For example, if you own an online store that sells organic cosmetics, why not send out email newsletters every week with details about new products? You could also offer early notice for existing customers or even a sample of the product as a thank you. This can help encourage spending and show your customers that you appreciate their patronage!
42. Thank them by including exclusive freebies (on their birthday)
Sending out regular emails to all existing customers on special occasions such as birthdays (e.g offers 1 day prior). This can help increase repeat purchases and encourage spending on upcoming sales and promotions! In fact, it will show that you value their business too! For example, if you own an online store that sells organic cosmetics, why not send out exclusive freebies on customer birthdays? You could offer a one-day advance notice prior to any sale or even a sample of some products as a thank you. This can help encourage spending and show your customers that you appreciate their patronage!
43. Thank them by adding extra incentives (on their birthday)
Consider sending out regular emails to all existing customers on special occasions such as birthdays (e.g special discount code for new purchases). This can help increase repeat purchases and encourage spending on upcoming sales and promotions! In fact, it will show that you value their business too! For example, if you own an online store that sells organic cosmetics, why not send out emails to existing customers on special occasions such as birthdays (e.g provide them with a special discount code applicable to new orders). This can help encourage spending and show your customers that you appreciate their patronage!
44. Thank them by giving them early access to sales (on their birthday)
If you run an ecommerce website, consider sending out regular emails to all existing customers on special occasions such as birthdays (e.g on the customer's birthday they will receive 24 hour advance notice for upcoming sale). This can help increase repeat purchases and encourage spending on upcoming sales and promotions! In fact, it will show that you value their business too! For example, if you own an online store that sells organic cosmetics, why not send out email newsletters with details about upcoming sales on customer birthdays? You could offer early notice for specific sale or new product launches as a thank you. This can help encourage spending and show your customers that you appreciate their patronage!
45. Thank them by training staff to be more friendly and helpful (at checkout)
If you run a brick-and-mortar store, consider training all your employees to greet each individual customer who walks in the door with a smile and ask how they're doing. Beyond engaging them, this can also help increase their spending at checkouts by making them feel more comfortable and valued. For example, if you own a cosmetic store that sells organic cosmetics, why not train all your employees to greet each customer who walks in with a smile and ask how they're doing? They could also check on existing orders for customers and help them find the cosmetics that they need faster and more easily. This can help increase their spending at checkouts by making them feel more comfortable and valued.
46. Thank you by providing high quality discounts (on an anniversary)
If you run a brick-and-mortar store or an ecommerce website, consider giving special coupons in celebration of your business' "birthday". This can help encourage sales and even reward current customers! For example, if you own a brick-and-mortar store that sells organic cosmetics, why not offer special discounts in celebration of your business' "birthday"? You could even provide these coupons on an anniversary or when a customer makes a certain purchase amount! This can help encourage sales and even reward current customers for their support.
47. Thank them by giving exclusive deals to VIPs (on an anniversary)
If you run a brick-and-mortar store or an ecommerce website, consider creating "VIP" clubs where customers who purchase the most receive special deals and discounts. Not only will this make your loyal customers feel more valued, but it will also show how much you value their spending too! For example, if you own a brick-and-mortar store that sells organic cosmetics, why not create a "VIP" club where customers who purchase the most receive exclusive deals and discounts? You could even base these on total spending instead of number of purchases. This can help encourage additional sales while showing your loyal customers how much you value their patronage!
48. Thank them by sharing customer feedback (on an anniversary)
If you run a brick-and-mortar store or an ecommerce website, consider sharing specific comments from happy customers on anniversaries to show appreciation for their support. This can help increase loyalty and repeat purchases! For example, if you own a brick-and-mortar store that sells organic cosmetics, why not share positive customer testimonials about your products on your social media pages, website or emails? You could even share these on anniversaries to show customers how much you appreciate their business and support.
49. Thank them by providing awesome customer service (on an anniversary)
Regardless of whether you run a brick-and-mortar store or an ecommerce website, consider providing amazing customer service to all your customers on your store's anniversary to show appreciation for their support. This can help increase loyalty and repeat purchases! For example, if you own a brick-and-mortar store that sells organic cosmetics, why not provide excellent customer service to all your customers during the anniversary celebration? You could even offer exclusive deals and discounts based on total spending throughout the day as a special treat! This can encourage additional sales while showing your loyal customers how much you value their patronage!
50. Thank them by giving free product samples (on an anniversary)
Consider offering free product samples to all your customers on your business' anniversary to show appreciation for their support. This can help increase loyalty and repeat purchases! For example, if you own a brick-and-mortar store that sells organic cosmetics, why not offer free product samples of your bestselling products to all customers during the anniversary celebration? You could even set up tables with these products so they're more accessible in person. This can also encourage additional sales while showing your loyal customers how much you value their patronage!
51. Thank them by giving coupons and discounts (on an anniversary)
Offering special deals and discounts to all your customers on your business' anniversary to show appreciation for their support. This can help increase loyalty and repeat purchases! For example, if you own a brick-and-mortar store that sells organic cosmetics, why not offer exclusive deals and discounts to all customers during the anniversary celebration? You could even provide these coupons via email newsletters or social media ads throughout the day as a special treat! This can encourage additional sales while showing your loyal customers how much you value their patronage!
These are just some of the many ways you can show your customers how much you appreciate their business—so get out there and start thanking your customers today! By showing your customers how much you value their business, you'll not only increase customer satisfaction and loyalty, but also improve your chances of increasing customer lifetime value—which is good news for any business owner or marketer worth their salt!
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